Archives

Automation ROI: Measuring the impact of Salesforce automation tools

This session will explore how tools like Flows and bots can drive significant ROI by streamlining repetitive tasks, reducing manual errors and freeing up employee time for higher-value activities. Learn real-world examples, key metrics to track automation success and strategies to quantify the financial and operational impact of automation initiatives. Attendees will leave with actionable […]

Beyond the Basics: Sharing & Visibility Hacks for Tricky Scenarios

Ever hit a wall with Salesforce’s standard sharing tools? When OWDs, roles, and sharing rules don’t cut it, it’s time to get creative! We’ll dive into real-world use cases that push the limits of what’s possible – complex global teams, matrix visibility and conditional access based on related objects. You’ll leave with practical configuration solutions […]

DE&I – All it’s cracked up to be?

The strength of an organisation lies not in policies but in the authentic inclusion of diverse voices and experiences. In today’s rapidly evolving Diversity, Equity, and Inclusion (DEI) landscape, we must have difficult conversations to foster truly inclusive communities. As the DE&I narrative faces increasing scrutiny, we must ask: Why does it matter? Why should […]

Admin LIVE! Building a fully working custom HR Agent!

If building agents is really so easy, how much can we build and show working in under 40 minutes? Challenge accepted! Taking a common use case, like answering HR questions and booking time off work we will attempt to build a fully working agent from scratch, including all custom actions!

Justifying Salesforce Solutions : How I get My Designs Approved

Using your Salesforce skills to design a solution is half the battle, but how can you feel relaxed and confident when presenting your design for approval by technical leaders? This presentation will cover the process I use when structuring my decision document, evaluating choices and selecting appropriate justifications to support conclusions. We will look too […]

Automation Smackdown: Clicks vs Code

In the world of automation on the Salesforce platform it can be confusing when to choose each automation tool and for what scenario. In this session we will go over when you should use one tool vs the other using the Salesforce Well-Architected framework decision guide for record triggered automation. Attendees will leave this session […]

Flow Triggers v2.0: Unlocking Enhanced Automation Capabilities

Are you looking to streamline your business processes and empower your admins to build and automate? Look no further than Flow Triggers. This year, we’re going beyond the basics, introducing an array of new features including transform data elements, HTTP callouts, and updates in flow orchestration. Get ready and join us to discover how these […]

Salesforce Einstein 1 Studio Demystified

Einstein 1 Studio revolutionizes AI on the Salesforce platform. By leveraging business data and unique setups, it automates tasks and provides invaluable insights. In this session, we’ll delve into Einstein 1 Studio, covering its features (Prompt Builder, Co-Pilot Builder, and Model Builder), as well as demystifying terms like “grounding”, “meta-data aware”, and “LLMs”.

Using Data Cloud APIs with Mulesoft

In this session you will learn about Data Cloud and Mulesoft and what they are used for. You will then learn about the Ingestion API and how you can use it to load data into Data Cloud from SAP, Workday, ServiceNow and more. Finally attendees will see a live demo of how to set up […]

Headline – Mark Watson

This year we have decided to shake up our format. As a team, we’ve been through some tough times and the beginning of this year has proved to be a challenging space for many of us in the ecosystem. Time to lighten the load on our souls and give everyone a chance to relax and […]

Unleashing the Power of Einstein GPT for Developers

Over the first half of the year, Generative AI has taken the tech world by storm. Join me to learn all about Einstein GPT,  its latest capabilities, and how developers will be able to use the technology to build their own AI powered applications on Salesforce. We will take a look at some of the […]

What is in Slack for Salesforce Folks?

Slack – the most expensive Salesforce acquisition and at the same time considered just as a chat tool by most people. Why it might be interesting for Salesforce folks, how we can utilize it and what extra services we can offer to its customers? Let’s find out more during this Lighting fast talk.  

Diagramming Salesforce Solutions: Bringing The Story To Life

To gain backing from decision makers, a Salesforce professional must describe a story that is clear, concise, and focused on the things that matter to stakeholders in order to gain their support to proceed. In this presentation I will take you deeper into the diagramming techniques that I use, showing you the preparations I make […]

Living with your Salesforce implementation; creating a Centre of Excellence

Congratulations on the implementation of Salesforce for your company. Now for the real work to begin of juggling everyday tasks, refereeing competing enhancement requests and remembering to action general Org maintenance. I’ll talk about how you can transform from chaotic Accidental Admin mode into living with your implementation by creating a Centre of Excellence and […]

The 10 Habits of Highly Successful Architects

After interviewing and working with many Salesforce Architects over the years I’ve learnt a lot about what makes architects tick. From effective communication and problem-solving soft skills to a deep understanding of the Salesforce platform and its capabilities, you will learn the key traits and practices that set successful Salesforce Architects apart. Don’t miss this […]

An Admin’s guide to Git

An introduction to source control using Git for non-coders. Admins will learn the benefits of source control for all types of metadata and gain an introduction to Salesforce DevOps.  

Custom PMD rules. For any Metadata. Within Minutes.

The Code Analyser PMD was widely adopted in the Salesforce ecosystem. Since the presenter of this session ported it from Java to Apex in 2016, all relevant tools have integrated PMD and most developers use it every day to enforce quality and security in their Apex code. Only a few know how to easily adapt […]

Demo Jam

What is a Demo Jam? Demo Jams are a game show style event where app partners showcase their most compelling app in a super short, no fluff, 3-minute demo. – At the end, the attendees vote live on their favourite demo – Hosted by Salesforce MVPs What are the Demo Jam rules? It’s simple. There […]

5 Steps to Deliver an Awesome Demo

Everybody has to deliver demos – whether it is your job to sell products/projects to a client or show off the beautiful solutions you create. Delivering an impactful demo is a soft skill that does not come easily, but can be learned! Today, we’ll go over 5 simple steps to improve your demos to wow […]