Archives

We’re going to keep you guessing for now.

Claude Code is cementing its reputation as an incredibly powerful tool for developers. But how well does it work for Salesforce projects? What can it do beyond writing code? And how do you customise it for your own scenarios? This talk answers those questions with practical advice. We’ll see how to structure rules, skills, and […]

Do you have Salesforce orgs shaped by years of delivery, customisation & workarounds? Are changes becoming harder and more costly? With the pace of disruption and platform change accelerating, starting again is simply not an option This session introduces modern Salesforce architecture designed to rejuvenate existing orgs without disruptive rewrites. Grounded in real projects, I […]

Validation Rules protect data quality, but often at the expense of user experience. Is blocking users after they’ve entered data really the best we can do? Poor UX kills adoption, even when intentions are good! In this session, we’ll challenge Validation Rules and explore UX alternatives like field setup, Dynamic Forms, restricted picklists, training, and […]

In CRM projects building from the roof or walls happens all the time. This fun and informative session (with real examples) borrows lessons from real buildings to explain why foundations, load-bearing elements, and safe renovation matter, and how thinking this way leads to calmer projects and systems that age far better. From tools to techniques […]

Doing your laundry at home is great. And that one washer is probably enough for you and your family. But what if one day your whole family descended on your house for a week. That machine would quickly be overwhelmed. Parallel platform event subscribers work for Apex subscribers and are like being able to materialize […]

As a Salesforce Admin, you’re on the front lines of protecting your org’s data, but are you prepared for today’s security threats? In this session, we’ll break down the fundamentals of cybersecurity within the Salesforce ecosystem. Learn how to identify common vulnerabilities, implement essential security settings, and adopt best practices to keep your org secure. […]

Salesforce integrations can be powerful—or painfully disruptive—if they aren’t designed and managed correctly. This session is a practical, admin-focused guide to understanding, monitoring, and managing Salesforce integrations with confidence. We’ll break down common integration patterns, explain how data flows into and out of Salesforce, and highlight the governor limits, automation pitfalls, and security considerations every […]

AI can speed you up, but it can also make teams sloppy: shallow understanding, copy/paste designs, and hidden risk. This session shows how to use AI to accelerate thinking, not bypass it. You’ll learn how to structure prompts, challenge outputs, and keep accountability. The goal: faster delivery, better decisions, and a career that’s strengthened by […]

Transitioning from a hands-on technical role to a leadership position involves more than just acquiring new skills; it requires a fundamental shift in mindset and approach. Join me as we use real-world examples and practical advice to explore the journey from being an individual contributor to becoming an effective tech leader and if that is […]

This session will explore how tools like Flows and bots can drive significant ROI by streamlining repetitive tasks, reducing manual errors and freeing up employee time for higher-value activities. Learn real-world examples, key metrics to track automation success and strategies to quantify the financial and operational impact of automation initiatives. Attendees will leave with actionable […]

Learn how Salesforce’s Heroku complements Flow and Apex to extend Agentforce capabilities for complex use cases, with elastic compute, new Heroku features for seamless integrations, and a live demo.

As a client, you have a Salesforce project you’d like completed. As a consultant, you are ready to implement. What roles should client and consultant play to secure a happy project delivery? What is the impact of them not understanding and acting upon them? We’ll take the perspective of both parties and talk about how […]

Ever hit a wall with Salesforce’s standard sharing tools? When OWDs, roles, and sharing rules don’t cut it, it’s time to get creative! We’ll dive into real-world use cases that push the limits of what’s possible – complex global teams, matrix visibility and conditional access based on related objects. You’ll leave with practical configuration solutions […]

The strength of an organisation lies not in policies but in the authentic inclusion of diverse voices and experiences. In today’s rapidly evolving Diversity, Equity, and Inclusion (DEI) landscape, we must have difficult conversations to foster truly inclusive communities. As the DE&I narrative faces increasing scrutiny, we must ask: Why does it matter? Why should […]

If building agents is really so easy, how much can we build and show working in under 40 minutes? Challenge accepted! Taking a common use case, like answering HR questions and booking time off work we will attempt to build a fully working agent from scratch, including all custom actions!

Using your Salesforce skills to design a solution is half the battle, but how can you feel relaxed and confident when presenting your design for approval by technical leaders? This presentation will cover the process I use when structuring my decision document, evaluating choices and selecting appropriate justifications to support conclusions. We will look too […]

Learn how the current Salesforce market conditions may be here to stay and how to move successfully into the phase of Salesforce and future-proof your career. Learn about the new opportunities in this next evolution of Salesforce.

Developers’ best allies are their tools. Join this tour of our modern developer tools. We’ll go from basic tools to the most cutting edge, such as Einstein for Developers and Apex Guru, with demos.

In the world of automation on the Salesforce platform it can be confusing when to choose each automation tool and for what scenario. In this session we will go over when you should use one tool vs the other using the Salesforce Well-Architected framework decision guide for record triggered automation. Attendees will leave this session […]

Are you looking to streamline your business processes and empower your admins to build and automate? Look no further than Flow Triggers. This year, we’re going beyond the basics, introducing an array of new features including transform data elements, HTTP callouts, and updates in flow orchestration. Get ready and join us to discover how these […]

Einstein 1 Studio revolutionizes AI on the Salesforce platform. By leveraging business data and unique setups, it automates tasks and provides invaluable insights. In this session, we’ll delve into Einstein 1 Studio, covering its features (Prompt Builder, Co-Pilot Builder, and Model Builder), as well as demystifying terms like “grounding”, “meta-data aware”, and “LLMs”.

In this session you will learn about Data Cloud and Mulesoft and what they are used for. You will then learn about the Ingestion API and how you can use it to load data into Data Cloud from SAP, Workday, ServiceNow and more. Finally attendees will see a live demo of how to set up […]

This year we have decided to shake up our format. As a team, we’ve been through some tough times and the beginning of this year has proved to be a challenging space for many of us in the ecosystem. Time to lighten the load on our souls and give everyone a chance to relax and […]

Over the first half of the year, Generative AI has taken the tech world by storm. Join me to learn all about Einstein GPT,  its latest capabilities, and how developers will be able to use the technology to build their own AI powered applications on Salesforce. We will take a look at some of the […]

Slack – the most expensive Salesforce acquisition and at the same time considered just as a chat tool by most people. Why it might be interesting for Salesforce folks, how we can utilize it and what extra services we can offer to its customers? Let’s find out more during this Lighting fast talk.  

Behind every great woman… is another great woman. Join a discussion with female CTAs on who inspired them, how they are paying this forward and which advise they have for aspiring female architects.  

To gain backing from decision makers, a Salesforce professional must describe a story that is clear, concise, and focused on the things that matter to stakeholders in order to gain their support to proceed. In this presentation I will take you deeper into the diagramming techniques that I use, showing you the preparations I make […]

Congratulations on the implementation of Salesforce for your company. Now for the real work to begin of juggling everyday tasks, refereeing competing enhancement requests and remembering to action general Org maintenance. I’ll talk about how you can transform from chaotic Accidental Admin mode into living with your implementation by creating a Centre of Excellence and […]

After interviewing and working with many Salesforce Architects over the years I’ve learnt a lot about what makes architects tick. From effective communication and problem-solving soft skills to a deep understanding of the Salesforce platform and its capabilities, you will learn the key traits and practices that set successful Salesforce Architects apart. Don’t miss this […]