Explore how to anticipate and design around governor limits, API constraints, and release velocity. Participants sketch fault-tolerant architectures that recover gracefully when things fail.
Join members of the Salesforce Architect, Admin, and Developer Advocate and Evangelist teams for an AMA.
Salesforce developers have never been stronger: experienced teams, AI-assisted coding, and low-code tools make implementation predictable and efficient. Yet many solutions still fail to deliver real business value. This session focuses on the architect’s role in bridging that gap. Come to hear why being an architect goes far beyond knowing Salesforce features, clouds, and design […]
Agent 360 is great. But how can we use other AI platforms on Salesforce? Should we even consider it? This is a presentation of a use case where OpenAI was integrated into Salesforce, covering some elements of how it is done and what I’ve learned whilst doing it.
Explore the Secure pillar of the Well-Architected Framework in an interactive workshop tackling real security challenges, sharpening decision making and understanding of architectural principles.
Explore the Secure pillar of the Well-Architected Framework in an interactive workshop tackling real security challenges, sharpening decision making and understanding of architectural principles.
Only Take What Matters: Spark Joy with Data Migration treats data migration like a house move: keep what’s useful, clean what’s messy, and don’t bring junk to the new place. Discover how deduplication, cleansing and enrichment make migrations less painful. You’ll leave with practical tips to improve data quality, reduce risk, and make sure the […]
What does it really take to think like a Salesforce architect? In this interactive, game show inspired session, the audience is quizzed on familiar architectural dilemmas, from data models to automation trade-offs and scaling decisions. Together, we’ll work through the options, challenge assumptions, and unpack the reasoning behind good architectural choices, helping you sharpen your […]
2025 saw an unprecedented rise in OAuth token theft and Salesforce org compromises. Security is no longer a nice-to-know topic. Anyone who touches a Salesforce org needs to know how these attacks happen and how to defend against them. In this session, you will learn the real-world patterns behind today’s breaches and the actions you […]
Master automated temporary record sharing for contractors, auditors, and partners! Discover zero-touch patterns to grant time-limited access that auto-expires—no manual cleanup. Compare Apex Managed Sharing, Flows, and hybrid approaches with live demos. 1. Design scalable auto-expiring sharing architectures 2. Build Flow-based and Apex solutions for temporary access 3. Implement audit trails and compliance patterns 4. […]
Do you have Salesforce orgs shaped by years of delivery, customisation & workarounds? Are changes becoming harder and more costly? With the pace of disruption and platform change accelerating, starting again is simply not an option This session introduces modern Salesforce architecture designed to rejuvenate existing orgs without disruptive rewrites. Grounded in real projects, I […]
In CRM projects building from the roof or walls happens all the time. This fun and informative session (with real examples) borrows lessons from real buildings to explain why foundations, load-bearing elements, and safe renovation matter, and how thinking this way leads to calmer projects and systems that age far better. From tools to techniques […]
Migrating away from Connected Apps isn’t just about functionality—it’s about securing your integrations. In this session, I’ll share my journey moving to External Client Credentials: the security improvements, unexpected challenges, and practical lessons for keeping your Salesforce integrations safe and reliable.
Industry research shows up to 70% of users abandon multi-step flows when they feel lost. Automation can save time, but not if it’s confusing. A Salesforce architect and a human-centered change expert show how to build well-architected automation that works for humans too. You’ll learn practical steps to plan, build, and improve automation so users […]
Imagine using historical business data to learn how your users truly do their work. Do they follow prescribed processes? Have they veered off course? Are they succeeding in spite of the system? Business Process Mining can answer these questions. In this talk, we’ll introduce you to the core principles of Business Process Mining. Learn how […]
Design thinking touches every stage of successful implementations, but many Salesforce Architects still lack the technical components of design needed to successfully address the needs of the user and business. In our session, we will uncover the essential steps needed for creating a design mindset, how to avoid rework through design, decrease time for deployment, […]
This session will explore how tools like Flows and bots can drive significant ROI by streamlining repetitive tasks, reducing manual errors and freeing up employee time for higher-value activities. Learn real-world examples, key metrics to track automation success and strategies to quantify the financial and operational impact of automation initiatives. Attendees will leave with actionable […]
Can you deliver a Data Cloud proof of value in just three weeks? We did—with a part-time team of four! This session covers the complete process we followed, from scoping and planning to execution and presenting measurable business value. You’ll gain actionable insights into best practices, anti-patterns, and techniques you can use to guide your […]
Unleash your architect superpowers! Navigating Salesforce’s expanding universe demands innovative communication strategies. Discover how to maximize your diagramming toolkit — leveraging data, layering, and much more — to transcend complexity. Join us for a highly practical experience that will supercharge your skills, equip you with powerful tools and approaches, and unlock newfound efficiency and storytelling […]
For organisations with mature data strategies already using Snowflake or Databricks, integrating Salesforce Data Cloud can unlock powerful synergies. This session will demonstrate how these technologies can co-exist, complementing each other to maximise data-driven capabilities. Discover how Snowflake and Databricks data processing can enhance Salesforce Data Cloud’s real-time insights, driving unified customer views and personalised […]
Becoming a Salesforce Architect might seem like an ambitious goal, but it’s achievable for anyone with determination and a clear plan. In this session, learn from a seasoned Salesforce Certified Technical Architect and Trailhead Instructor how to chart your path to success. Discover the key building blocks of an architect’s journey, from mastering foundational concepts […]
With Agentforce, Salesforce has opened the box of wonders for us, and we can augment our workforce with powerful agents that deliver scalable service around the clock. But how can we all benefit from the AI revolution without compromising the security of our data? This hands- on workshop is going to explore Agentforce’s security model, […]
Ever hit a wall with Salesforce’s standard sharing tools? When OWDs, roles, and sharing rules don’t cut it, it’s time to get creative! We’ll dive into real-world use cases that push the limits of what’s possible – complex global teams, matrix visibility and conditional access based on related objects. You’ll leave with practical configuration solutions […]
Traditional Salesforce architectures are not flexible or smart enough to respond to the need to rapidly overhaul legacy orgs in response to global AI disruption. I will share the approaches that I am using to redefine how Salesforce solutions are defined, built, run, and maintained using components available from Salesforce and third-parties Be prepared to […]
Salesforce Chat won’t be around forever—sooner or later, migration will be inevitable. As architects, we must be prepared! (Salesforce will never leave us without work). Messaging for In-App and Web is a way to move forward, but understanding the key differences is crucial for a seamless transition. In this session, we’ll break down feature comparisons, […]
Struggling with the complexities of Salesforce Data Cloud’s consumption-based model? Join us to uncover essential design principles that ensure efficient use of this innovative platform. We’ll delve into strategies for effective ingestion, transformation, insight generation, and segmentation, all while keeping consumption costs into consideration. This session will equip you with the knowledge to make informed […]
Launching a new Salesforce org? Don’t let missteps turn it into a future headache. This session walks through must-do setup tasks to prevent security risks, API vulnerabilities, and org issues. Learn how to enable key release updates, lock down API access, implement strong authentication, and fine-tune org settings for long-term success. Whether you’re an admin […]
Just as athleticism requires maintain consistent training despite weather challenges, successful Salesforce governance requires unwavering commitment. Learn how fitness principles like progressive overload, form checks, and accountability systems map directly to enterprise governance success. Discover practical frameworks for building organizational strength through scalable standards, strategic “recovery periods,” and sustainable governance routines that power long-term platform […]
Get hands-on with Salesforce Well-Architected in this interactive workshop where we will focus on building secure solutions.
Get hands-on with Salesforce Well-Architected in this interactive workshop where we will focus on building reliable solutions.