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Think Big, Prompt Smart: Master Salesforce Prompt Builder for AI Success

Unlock the power of GenAI with Salesforce Prompt Builder! This session explores key tips on crafting effective generative AI prompts to simplify users’ daily tasks by integrating AI-powered prompt templates into their workflows. Through a real-world use case—a Sales Rep summarizing lead interactions—we’ll demonstrate best practices, optimizations, and live examples to help admins build effective […]

Admin LIVE! Building a fully working custom HR Agent!

If building agents is really so easy, how much can we build and show working in under 40 minutes? Challenge accepted! Taking a common use case, like answering HR questions and booking time off work we will attempt to build a fully working agent from scratch, including all custom actions!

Build Reliable, Governed Agents 90% Faster

We’ve used AI to accelerate Agentforce development. You need also need well-understood processes, solid data governance, and strong metadata management. These drive sustainable benefits from agents. The entertaining and educational session will ensure that are prepared for an agentic world, and have a proven repeatable approach to managing agents.

File under M for Mystery. Using Files in Flows and Agent Actions

Files are everywhere in Salesforce – attached to records, chatter posts, and in libraries. But building them into flows, prompts or integrations involves a baffling data structure and a confusing set of specific requirements and permissions. Get a clear overview of the data model behind Files (aka ContentDocuments) and some real world sample automations. Rename […]

Making Sense of AI Models

The world of AI revolves around the construct of a “model”. But unpacking what exactly this is can be daunting. Treat your self to a visual feast that breaks down the core concepts behind modern AI models. Starting from basic machine learning algorithms, and working through the most state of the art LLM architectures, walk […]

Unlocking business potential with Salesforce AI

As organisations embrace digital transformation, the integration of artificial intelligence (AI) into their operations becomes increasingly critical. In this session, we will explore real-world use cases where Salesforce and AI can help businesses drive efficiency, enhance customer experience and make data driven decisions. Key takeaways: Practical use cases of how AI helps Salesforce customers High […]

Salesforce Einstein 1 Studio Demystified

Einstein 1 Studio revolutionizes AI on the Salesforce platform. By leveraging business data and unique setups, it automates tasks and provides invaluable insights. In this session, we’ll delve into Einstein 1 Studio, covering its features (Prompt Builder, Co-Pilot Builder, and Model Builder), as well as demystifying terms like “grounding”, “meta-data aware”, and “LLMs”.

Skill Up Your Copilot with Custom Actions

Copilots are the hottest new tool in Enterprise Software – an always on assistant that is keen to help wherever it can. But like any coworker, it needs the right skills to be useful. Join me to learn how to create custom actions to skill up your copilot, and get the assistant that can provide […]