Lego is awesome. Why not use it to explain how IoT and Field Service work on the real world? We’ve built a great demo using Lego bricks to explain the Business Case behind Salesforce IoT and Field Service as tools to transform Customer Support on Manufacturing and other industries.
Say goodbye to changesets and hello to SalesforceDX. We’ll look at how to track changes in config and how to release those changes to other sandboxes and production orgs. With so many advantages to using DX over changesets, and you’ll leave enthusiastic about this new approach.
Do you want to interactively add intelligence to your apps? Join us in this session to discuss Einstein Voice for Analytics, a new way to interact with analytics using voice or other commands. We will cover the architecture, use cases, and integrations, along with demos on a variety of devices.
Creating a great looking Salesforce Community is easy. But, if you think that’s all you need to worry about then you may find that your users can see more than you’d bargained for. Understand the basic steps you need to take and learn about recently released features that give you even more control.
As the Salesforce platform continues to grow, it becomes harder to keep up with the latest changes, much less learn newer technologies. With the great pace of change, haphazard learning strategies don’t work. You need to optimize your approach to learning to keep up and still get enough sleep.
There are many reports that are impossible to build in Salesforce – such as permissions by profile. In this session you’ll learn a rather sneaky technique to leverage custom Apex Data Connectors to create just about any any kind of report in Salesforce that you can imagine.
This session gives you fresh ideas how you can utilise SalesforceDX and the new Salesforce Command Line Interface (CLI) in your day by day business – even if you haven’t started using DX at all. Do the first easy but powerful steps and get some ideas about the unleashed power of the CLI!
We have more data than ever to gauge marketing performance. But how do you connect the dots with what’s actually driving sales? This session covers how to run closed loop sales & marketing reporting by leveraging campaign influence & the new multi-touch attribution models.
AR isn’t just for Sci-fi or those with deep pockets, it’s a key technology that’s driving top class self-serve experiences. We’ll cover the basics of AR and self service, and see how together with Salesforce they provide best-in-class user experiences and business value, with demos of this in action.
Einstein Engagement Scoring – sounds expensive right? More than likely you have it at your disposal and NEED to be leveraging it. This session will ensure you know where it is, how to leverage it and some simple use case/examples you can get started with.
If you enjoy using process builder in Salesforce, you’re well on your way to understanding the logic of Apex Code. In this session, we’ll do a demo of the similarities and differences between process builder and Apex triggers. You’ll walk away with a better understanding of what Apex code is, why someone might design a […]
An Admin’s architecture guide to driving a successful Salesforce implementation. How to start any project on the right foot by walking through the idea to production. We will cover process mapping to delivery from governance perspective while discussing pitfalls around design decisions and security.
Writing Formulas can be a little intimidating, but they don’t need to be overly complex to be powerful. Join us for a session packed with simple, yet powerful formulas, tips & tricks. These simple “plug & play” formulas will make you an Admin Super Hero*. *cape not included
Are you interested in Einstein Analytics but don’t know where to start? Join this workshop to get an overview of the platform and get your hands dirty building your first dataset and dashboard. You will leave the workshop understanding the basics of Einstein Analytics as well as some of the possibilities of the more advanced […]
User Adoption. It’s something that every company wants when they implement Salesforce. Yet it’s so often an afterthought. What if you could build adoption into your Salesforce from the start? Well, you can with these 5 principles.
SOQL queries are a great way for Admins to easily and quickly access, analyse, and manipulate their Salesforce data. Join me as I show you how to apply your knowledge of report builder filters and formulas to help you write SOQL queries.You’ll come away with a whole new way of accessing your data and an […]
More and more businesses are purchasing Pardot, so what do you need to know as a Salesforce Admin? Learn how it works, data considerations you need to be aware of, common troubleshooting issues, and everything you’ll be asked if your org is integrated with Pardot.
Does version control make you think of blinking cursors and command lines? There is another way! Join Kevin as he cuts through the jargon and learn how to harness the power of git to revolutionise your release management.