Archives

When Salesforce launched Non-Profit Cloud (NPC), most admins were asking what is the difference between NPC vs NPSP. This presentation breaks down key differences in fundraising, consent, data models, automation, reporting, and integrations. Highlighting NPC specific Salesforce objects, migration impacts, and what admins need to rebuild to be ready for an NPC org.

Brain-injury survivors often contact Headway during moments of confusion, stress or crisis. In this session, you’ll see how we designed a safe, compliant and empathetic Agentforce agent, powered by Salesforce Data Cloud, to support vulnerable users at scale. Attendees will learn to structure trusted knowledge, apply AI guardrails, use Data Cloud for context, and design […]

We will explore the latest innovations in the Salesforce industry solution for nonprofits  — Nonprofit Cloud – from advanced donor management and AI-driven insights to program automation and dynamic reporting. Attendees will gain practical strategies to implement these effectively, ensuring they’re ready to harness the full potential of Salesforce Nonprofit Cloud to achieve greater efficiency, […]

Non-profits face unique challenges in engagement, fundraising, and outreach. This session explores how marketing automation empowers non-profits to maximize impact with personalized donor journeys, automated follow-ups, and AI-driven insights. Learn how Salesforce Marketing Cloud and Pardot streamline donor engagement, enhance volunteer coordination, and improve fundraising efforts—helping you do more with less while building lasting relationships.

Whether you are a non-profit looking for volunteers, a junior admin looking to gain more experience or a seasoned Salesforce professional – this talk is for you. Join us to learn how you can ensure volunteering is impactful for all involved.

There’s a lot on offer for nonprofits beyond 10 free licenses, but not all of it is well known. Through our work from two complementary angles, we’ve put together key resources and tips which can help you get the most out of Salesforce. From free training to personal development, this will cover what we’ve learnt […]