Archives

Join me for a concise and insightful session and learn how to assess and enhance the performance of your Salesforce Flows, ensuring they run swiftly and scale seamlessly as your business grows. Discover the key metrics and tools to measure flow efficiency, identify bottlenecks, and implement best practices for optimal performance. Whether you’re a developer, […]

There are many things in your production org… and they are sadly not always well documented What if you could simply generate a website describing what is in your org, and ask AI to summarize it, explain it, and complete any missing information about object model, flows, apex, pages, sharing… ? 🙂 And in your […]

What I found was a ton of technical debt in Sales-, Service- and Experience Cloud. Learn from my journey towards a healthy org that supports our processes, has happy users and is secure.

In the fast-paced world of Salesforce, building solutions that stand the test of time requires more than just creating new fields and Flows. This session will delve into the principles of good design, holistic thinking, and strategic planning to help you avoid the common pitfalls of technical debt. Whether you’re an admin, developer, or architect, […]

Do you ever feel like your Salesforce Flows are playing a high-skakes game of Jenga with your data? One wrong move—boom! The Winter ’24 release introduced an ‘upsert’ feature in ‘Create Records,’ promising precise updates. Sounds great, right? Not so fast! This change can cause major issues if misused. Join us to explore real-world use […]

This session will focus on key documentation types in implementation: Business Requirements Matrix, Application Configuration Workbook, and Solution Design. We’ll explore their purpose, role, and best practices. Emphasis will be placed on creating clear, concise, and effective documents that ensure client understanding and contribute to project success.

Writing reliable UI tests for Salesforce apps can be challenging due to dynamic DOM structures, iframes, and complex page interactions. UI Test Automation Model (UTAM) simplifies this by offering a structured, component-based approach to building stable and maintainable UI tests. This talk covers what UTAM is, how to set it up, writing your first test, […]

Friends of Blue Footed Boobies is a [fictional] org that raises money to protect this goofy species of Galapagos bird. FBFB just adopted Salesforce for their fundraising department. Their brand new [accidental] admin is concerned that the user experience is not as intuitive nor efficient as it could be and that’s going to hurt adoption […]

Unlock the Power of Lightning Message Channels! Discover how to revolutionise your Salesforce Lightning Experience with real-time communication between components and tabs. Learn practical use cases, implementation best practices, and unleash the full potential of Lightning Message Channels to create dynamic, interactive user interfaces. Don’t miss out on this opportunity to elevate your development skills […]

The world of AI revolves around the construct of a “model”. But unpacking what exactly this is can be daunting. Treat your self to a visual feast that breaks down the core concepts behind modern AI models. Starting from basic machine learning algorithms, and working through the most state of the art LLM architectures, walk […]

Data Cloud is the key to working with large amounts of data in Salesforce, and now your flows can access and trigger from that data! Join Flow Builder expert and Trailhead writer Mark Ross as we talk about Data Cloud from a Salesforce admin perspective, and explore the ways that Data Cloud and Flow Builder […]

Salesforce is a wonderful platform capable of transforming any business. But not all businesses are created equal as there’s a lot of considerations when dealing with 10,000,000+ records in complex orgs. This session will cover the 3 key areas for admins, developers and architects to watch out for when building at scale. No matter your […]

Explore the synergy between Salesforce Flow and OmniScript in our insightful session. Learn how to leverage pre-built OmniScripts within Salesforce Flow to automate complex business processes efficiently. Our real-project case study will guide you through integrating these powerful tools. Gain insights into streamlining workflows, enhancing user experiences, and driving operational excellence. Join us to unlock […]

You’ve heard the news, AI can now write code! Who needs developers anymore? Turns out, everyone still. In this talk, we will go through the pros and cons of AI code generation, how you may wish to use it yourself and provide some comfort to developers that they are not (yet) completely redundant.

Looking to optimise your business processes, enhance data quality, and increase user engagement? You’ve come to the right place! In this session, we will explore real-life examples of how Screen Flows can boost efficiency and drive business success. Join me as we uncover the hidden powers of Screen Flows, a tool that every admin can […]

Most of us achieve good-enough when creating reports and dashboards in Salesforce, but perhaps don’t take the time to explore further to produce greatness. In this session, we’ll step through features, techniques, and best practices to take your reporting to the next level. We’ll discuss how take a critical eye to what you already have […]

Are you looking to streamline your business processes and empower your admins to build and automate? Look no further than Flow Triggers. Join us in this session as we explore building flow triggers, the use of flow orchestration and learn about performance, best practices and useful tips.  

Using Lightning Data Service is great in LWC, getting record data in just a few lines of code without having to write Apex, Test Class, be sure that Field Level Security is checked etc… But you quickly hit a limit, as soon as you want to get more specific data, applying filters or getting relationships, […]

In this session we will cover the programming languages available on the Marketing Cloud Platform and how to use them. We will explore AMPscript, SSJS, GTL, SQL, and more.  

DevOps can transform your Salesforce release process, but if your team aren’t all on the same page it can slow you down rather than speed you up. Culture is crucial to successful DevOps adoption – but where should you start?  

You will learn what are the 5 important things you should know about MuleSoft as a Salesforce Dev. We will focus on no-code tools and capabilities that’ll make Salesforce integration with MuleSoft seamless. We shall learn about API-led connectivity, the application network with simple examples, and real-life use cases. We will also explore how we […]

The foundation of Salesforce is the Data Model; get it right and you’re sure to delight your users. With the introduction of Data Cloud, we have a whole new set of techniques available to add to traditional sObject modelling. In this session we focus on the techniques and patterns to take an organisation’s data taxonomy […]

Consent management is a fundamental part of every marketing solution that you must manage very carefully. With Salesforce Consent Management framework, you would be able to build a scalable and flexible model that suits your own business use cases. In this presentation, I am going to show you how we can incorporate the consent management […]

This session will help you understand the architectural process required to provide your stakeholders with actionable analytics that can drive the business forward. We will examine data models and sources, reporting tools and processes, resources, access policies and delivery methods. Prepare yourself and your organization for the full analytics lifecycle. We will use a custom […]

Imposter Syndrome can be a very disempowering experience, and is also very common. In this session you will learn how to empower yourself and defuse Imposter Syndrome by culturing a Growth Mindset.

Data is one of the key architectural domains that architects need to master. Since data is at the heart of today’s modern systems, designing a good data architecture in Salesforce can often be the difference between a great success story or an epic failure. Join this technical session to learn the design principles for enterprise […]

Every role in the Salesforce ecosystem comes with it’s own joys and challenges. Being equipped to deal with these can help individuals stay mentally healthy and support their peers. Safiyyah will draw from her own experiences as a Salesforce Consultant and Mental Health First Aider to share tools and resources, alongside feedback from a survey […]

If you have taken the plunge into the Salesforce ecosystem you know how important it is to have a mentor to boost your career. If you are seasoned Salesforce professional mentoring is a way to give back and look at things from a different perspective. Whether you are a mentor or a mentee how can […]

Architects very often get lost in technical design and easily forget about the user experience. This session is designed to help bridge the gap between technical solutions and user experience. We will go through a scenario to define the technical solution and explain it from the user’s perspective. We will focus on the process from […]

Development frameworks are cornerstones of a healthy, scalable org, and choices around how they’re used can help or harass colleagues for years to come! We’ll discuss important framework types for a pro code or blended strategy – triggers, logging, test data and more, highlighting when and why to use these, features to look for and […]