Strangle the Stakeholder: The customer is not always right

Stakeholders come in all shapes and sizes, levels of ability, and have different motivations in the context of a Salesforce implementation.

Handling this madness is key to successful implementation. Learn how to quantifiably say ‘no’, how to deal with tricky stakeholders at any level up to CEO, and come out the other end with a great result – with recent examples from my experience.


Session Assets

Ran on: 16th February 2018 Neil Procter Neil Procter