Imagine you can search other systems for data and get results straight in the Salesforce. And when you find what you need you might be able to click and get to the target system. All of it is already included in the price you pay for licences. Cool? You bet.
In this session ‘ll show how federated search works, how easy it is to set up, how to update external systems to support OpenSearch format and how you can use Google if you are unable to change the structure on external websites.