Mastering Multi-Touch Attribution between CRM Campaigns and Online Touchpoints

In today’s complex marketing landscape, customers engage with multiple touchpoints before converting. Understanding which interactions truly drive revenue is crucial—but also challenging. This session will share how we adopted a robust multi-touch attribution (MTA) model that connects Salesforce Campaigns with the Adobe Ecosystem providing deeper insights into marketing effectiveness across the everchanging B2B purchase journey.


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Ran on: 6th June 2025 Jan Špacír Jan Špacír