How connecting a Robot to Salesforce will make it the perfect Sales Assistant

Humanoid Robots with high level human interaction skills are already tackling real challenges across industries. For retailers, robots will play an important role in the Customer Experience by interacting on a personal level with customers, suggesting items, assisting customer service teams, and enhancing the in-store shopping experience. We’ll learn about robots available on the market, that can connect with Salesforce features like Einstein for customer recognition, interaction, and product recommendation, Sales Cloud or E-commerce for sales engagement, or Chatbots for customer service. We’ll learn about creating a robotic extension of sales teams that can be deployed to clients using SFDC.


Session Assets

Ran on: 16th February 2018 Filipe Freitas