Business Process Mining: Understand your process through your data

Imagine using historical business data to learn how your users truly do their work. Do they follow prescribed processes? Have they veered off course? Are they succeeding in spite of the system? Business Process Mining can answer these questions. In this talk, we’ll introduce you to the core principles of Business Process Mining. Learn how it helps you discover, plan, and measure processes. And we’ll cover some of the challenges to using process mining with Salesforce and how to overcome those.