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Imagine using historical business data to learn how your users truly do their work. Do they follow prescribed processes? Have they veered off course? Are they succeeding in spite of the system? Business Process Mining can answer these questions. In this talk, we’ll introduce you to the core principles of Business Process Mining. Learn how […]

With Agentforce, Salesforce has opened the box of wonders for us, and we can augment our workforce with powerful agents that deliver scalable service around the clock. But how can we all benefit from the AI revolution without compromising the security of our data? This hands- on workshop is going to explore Agentforce’s security model, […]

What makes a Salesforce partner thrive in an ecosystem where change is constant and client expectations keep rising? The secret lies not in technical prowess alone, but in seven foundational habits that stand the test of time. Having worked with many partners globally across my 30-year consulting career, I’ll reveal the core practices – often […]

Struggling with the complexities of Salesforce Data Cloud’s consumption-based model? Join us to uncover essential design principles that ensure efficient use of this innovative platform. We’ll delve into strategies for effective ingestion, transformation, insight generation, and segmentation, all while keeping consumption costs into consideration. This session will equip you with the knowledge to make informed […]

Congratulations, you made it through the gauntlet of implementation! Now, let’s talk about 4 steps you should take to ensure continued success with Salesforce. In this session, we will walk through creating an impact statement to guide your future decisions, creating a Salesforce staffing plan, setting up your steering committee and establishing ongoing best practices. […]

Any seasoned Salesforce professional would agree that business analysis is the foundation of a successful project, but what does that actually look like? Learn what BAs do and how to skill up.

As a Admin, your work shapes team collaboration and drives success. This session focuses on developing with a team-first mindset, ensuring solutions align with multiple teams. Discover best practices for scalable, maintainable customizations, from clean architecture to naming conventions. Learn the importance of defining bypass logic to override workflows. Leave with actionable strategies to build […]

For designing solutions with more context, learning about new tools, or getting started on documentation or diagramming, these are 5 practical tips for Architects to get the most out of AI by writing effective prompts.

Embark on a Salesforce API and integration exploration, for those looking to master the API landscape. Learn the specifics, from REST to GraphQL to Event APIs, and discover their optimal uses. Dive into OAuth Flows for the insights needed to select the right authentication method. Uncover how Platform Events enables real-time, event-driven architecture, revolutionizing your […]

This interactive workshop addresses the critical challenge of flow antipatterns—common pitfalls that degrade performance and reliability in Salesforce environments. Through a series of real-world examples and collaborative problem-solving, participants will explore automated solutions to streamline and enhance processes. This dynamic session promises a hands-on learning experience, empowering attendees with strategies to detect, analyze, and rectify […]

Best practices from the recent project experience where we implemented a new access model based on permission sets. Learn how we shaped the design, what challenges we had, and what tips we have for you.

Dive into the world of Salesforce’s Data Cloud with me, from the viewpoint of an AppExchange Partner. I will walk you through the journey of crafting AppExchange apps specifically for the Data Cloud, highlighting its advantages to your clientele, common use cases, and common pitfalls. Regardless of whether you’re just starting out or seeking to […]

Imposter syndrome is a struggle for most people. It may come in different shapes and sizes depending on your circumstances but it’s something you’ll likely have to deal with at some point in your Salesforce Career. During the session I’ll share some of my real life experiences on how to deal with Imposter Syndrome so […]

Copilots are the hottest new tool in Enterprise Software – an always on assistant that is keen to help wherever it can. But like any coworker, it needs the right skills to be useful. Join me to learn how to create custom actions to skill up your copilot, and get the assistant that can provide […]

As a Salesforce #AwesomeAdmin you may be a bit hesitant about the coding side of the Platform. Chances are, you already know a ton about writing code and haven’t even realized it! Join this session to learn more about Apex Basics in Admin terms and find out how utilizing functionality such as Objects, Fields, Formulas, […]

Join Lee, a Salesforce consultant and productivity enthusiast, as he demonstrates some classic and up-and-coming tools to help make light work of repetitive tasks and do more with less time in Salesforce. Expect tools, Chrome Extensions and more…  

In the beginning, programs were simple. They ran in one place, step by step. Sure, we had bugs. But, through engineering, we found ways to tame them. Then we started running things in parallel. The programs went fast, but they went wrong fast. We discovered new kinds of parallel bugs that tortured our human brains. […]

User Stories are used to pass business requirements from stakeholders to developers, who implement them in the application . But how good are we – awesome Admins and Developers – at understanding what the Story is telling us? In this interactive session we will analyse a sample User Story to see whether we understand it […]

Pair programming is a software development technique in which two programmers work together at one workstation. One, the driver, writes code while the other, the observer. Why search for a partner where AI can assist developers in writing code based on their intent, GitHub copilot is a cloud-based artificial intelligence tool developed by GitHub and […]

Running End-to-End (E2E) tests and maintaining them is complex. Join my session and learn about the UI Test Automation Model (UTAM). UTAM is an Open Source solution built by Salesforce that lets you run UI tests on any kind of app with an easy to maintain structure. We’ll walk you through a practical example with […]

Flow Builder is the future of Salesforce automation! Do you have a strategy for your migration? Already have one but not sure if you’ve covered everything? This session is for you! Using real-life examples we’ll go through everything you need to create a flawless strategy to migrate Workflow Rules and Process Builders to Flow. With […]

Permissions are going to move from the profile to the permission set. This session breaks down how to manage this transition at scale. We will review a scaleable model and discuss how to implement it.  

While Salesforce’s CTA certification pyramid provides a clear guide on the knowledge needed during the Review Board, it paints only part of the picture. When starting the ‘last leg’ of this journey, people notice the required knowledge is vastly more extensive than the contents of the prerequisite exams. This talk aims to fill up those […]

The new Pub/Sub API will make it easier and faster to create event-driven integrations. I will talk about how the Pub/Sub API is different from the Streaming API and will do a demo.

Communicating clearly with stakeholders is a fundamental skill that Salesforce architects must master in order to succeed. In this presentation I will show how to use diagrams to increase engagement and clarity. We will look at how to extract requirements, as well as examples of diagrams that can be used to meet different objectives. I […]

As announced at Dreamforce – Process Builder and Workflow Rules are being retired and the focus is moving forward to the ever-expanding power and feature-set of Flow. In the presentation we will show the power of Salesforce Flows, discuss different approaches for the migration and present tips and tools for planning, managing and testing the […]

Did you know that several parts of the tools you’re using on the Salesforce Platform are open source? That you can create a LWR Community using Lightning Base Components and Lightning Design System and host it wherever you want? That you can benefit from new features being part of LWC but not yet available on […]

With the hyper growth in digitisation enterprises have to find a way to be fast, flexible and cost efficient. Composable Enterprises are exactly that, using reusable businesses and architectural building blocks Enterprises can compose new offerings without building from scratch. I will talk about what is a Composable Enterprise and how to think about composability […]

In this session I’ll talk about the B2B and B2C solution architect programme and share the why, what, and how of becoming a Certified Solution Architect.

So you have setup your CI/CD environment, but what happens next? How do you orchestrate a feature sprint / release process? How do you ensure to make it more inclusive so that the non-coding folks also feel at ease? In this talk, I am going to demonstrate a custom workflow that I have implemented where […]