FAQ

How do I access the live stream?

Attendees

The live stream channels will be available via our London’s Calling TV pages.

Attendees will have access to all the channels. Here you’ll be able to select the channel you want to watch, as well as chat with each other via a chat widget. You can also use this chat widget to ask questions during the sessions that we’ll put to the speakers after their session (time permitting).

You should have been emailed credentials to log in. These would have gone to the email associated with your Eventbrite ticket. if you have not received these please check your spam. If you still can’t find them please email [email protected].

Public Viewers

Public viewers will be able to watch a subset of our channels, and need to register via the link in our London’s Calling TV page.

When should I join?

London’s Calling TV will start at 9am GMT. We recommend that you start login and getting ourself settled in at 8.30am GMT so you are ready for the learning to start.

How do I get my caricature done?

As a paid Attendee, visit Brightgen’s Virtual Meeting Room to arrange your Caricature

Are the talks being recorded?

Yes, as with future events all the talks (unless specifically requested by the presenters) are being recorded and will be available online in the future.

You can watch our back catalogue of sessions via the “Past Events” menu item above.

How do I ask questions during a talk?

You can ask a speaker a question using the chat function in the streaming channel. We may have to capture the questions and ask the speaker to respond to them at a later point.

How do I chat to a sponsor?

There’ll be the opportunity to chat live to our brilliant platinum, gold, photo-booth, and caricature sponsors on the day.

We’ll have virtual rooms that you’ll be able to enter, and you’ll have easy access to these through this site and our London’s Calling App.

What’s this re-imagined schedule all about?

Seeing as we don’t have attendees at the venue we’ll now have a continuous stream of epic content from start to finish; Our schedule page and app will reflect this nearer the time.

What charity is London Calling supporting?

London’s Calling TV is supporting the charity, Fight Bladder Cancer. 

We will be making a donation to this charity and we invite you to help towards this cause. Please use this link to make your donation: https://www.justgiving.com/fundraising/laura-walker76

One of the UK’s Salesforce Community members and a regular attendee of London’s Calling, Laura Walker sadly died in February 2020.

In the months before she died, Laura decided that she wanted to raise as much awareness and money as possible to help further research into bladder cancer, and ultimately help others.

Bladder cancer is the 5th largest cancer in the country with only a 50% survival rate from time of diagnosis. 

Fight Bladder Cancer was founded and is run by patients and carers and has grown to become the most active advocacy group and charity for bladder cancer in the UK. FBC provides information and support to everyone affected by bladder cancer, runs national and local awareness campaigns, supports medical research into better treatments and campaigns at the highest levels to turn the spotlight on this much neglected cancer.

What’s happening to the after-party?

There is no in-person after-party on the day, as you can imagine from a virtual conference. We will be repeating a subset of our content into the evening so you can catch some of the session you missed and so that our Ohana in different timezones can also join us. We are also hoping to find a time we can get together in person when it is safer to do so.

Will I be allowed into the venue?

No. As per UK government guidelines we will not be letting any attendees into the venue.

Do I get a T-Shirt?

Yes, we’re working on the final details for attendee T-Shirts.

Can I get a refund?

We regret, we are unable to provide any refunds as per our Eventbrite refund policy.

As volunteers, we have always been a non-profit with the sole purpose of delivering an event for the community. We are reducing our outgoings as much as possible so that we can potentially offer something in the future. Although our priority at the moment is the event on the 20th.