FAQ

I’ve purchased a ticket – how do I get into the event?

Our event opens at 8am (GMT) on the 19th March. You can access the desktop event app here from that time on. For more information on getting into the app please watch this video

 

How do I access the event on my mobile device?

Ticket holders can access the event in the device using the Attendify app. It can be downloaded from the following links. Once installed and you’re logged in (use the same email address as assigned to your ticket) then search for “London’s Calling” and click on our logo in the search results.

For more information on getting into the app please watch this video

 

Where’s the mobile app QR code?

Sadly we don’t have one. To find the event in the app please search for “London’s Calling” in the app’s event search bar

 

I’d like to report a breach of the Code of Conduct

To report a breach please select the post that you’d like to report, click the three-dots, and click “Report as inappropriate”

 

Can we watch the sessions after they’ve happened?

Yes. All sessions will be made available to ticket holders after the event has completed. Please subscribe to our newsletter (see the form on our home page) or follow us on twitter to be notified once these are ready.

 

What are the competition Terms & Conditions?

Please see our SWAG Giveaway page for all the details.

 

How do I edit my profile in the event app?

For more information on getting into the app and editing your profile please watch this video

 

Do I get a T-Shirt?

London’s Calling 2021 T-Shirts will be available to purchase in the coming days thanks to our partnership with Shirtforce. The T-Shirt will be available in several colours, sizes, and cuts, and each purchase includes a small donation to charity

 

Can I get a refund?

We regret we are unable to provide any refunds.