Tackling the “We’ve always done it this way”

If we had a £ for every time we have heard this response we would be somewhere sunny, but as no one is going to pay us we need to find a way to counter this retort.

This session will arm you with tactics to get past this objection as well as the means of persuading the most set in their ways users to embrace new processes in their CRM.


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Ran on: 10th February 2017 Louise Lockie