How Being a Samaritans Volunteer Helped Me Be a Better Project Manager

This session covers the lessons learned from Samaritans and how I apply it to Project Management. With my systems thinking hat on, I find that speaking to people of such different backgrounds, going through difficult times in their lives have given me an appreciation on how an individual’s mental model can affect how they see the world. Learning how to actively listen, without judgement – have also allowed me to create deep relationships with my team.