Essential Training Techniques for Every Admin

Training very often falls to the Salesforce Admin to deliver, but we may not all be experienced or natural teachers.

In this session I will talk through why well planned and delivered training will lead to higher levels of user adoption and I will provide guidance for new admins, or those new to training, in how to plan and deliver successful end-user training.


Session Assets

Ran on: 16th February 2018 Louise Lockie