Designing for Better Outcomes

It’s tempting to think that the Salesforce apps we design relate only to our users, and any consequences of our design are limited to the effect we’ve designed. Considering the broader consequences can be done during the design process with a simple tool called a consequence scan, an important part of the agile development process. You’ll walk away from this session with the resources to conduct your own Consequence Scanning workshop and look at app designing in a new and helpful way!